Privacy Policy

1. Introduction

Welcome to our tourism AI application. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data.

2. Information We Collect

2.1 Personal Information

We collect the following personal information:

• Email Address: We collect and store your email address when you create an account or sign up for our service. This information is securely stored using Supabase, our authentication and database provider.

2.2 Anonymous Usage Statistics

We collect anonymous usage statistics to improve our service, including:

• Pages visited and features used
• Device type and browser information
• General location (country/region level only)
• Session duration and interaction patterns
• Error logs and performance metrics

These statistics are collected anonymously and cannot be used to identify individual users.

3. How We Use Your Information

We use your information for the following purposes:

• Email Address:
  • To create and manage your account
  • To authenticate your access to the service
  • To send important service-related notifications
  • To respond to your inquiries and support requests
• Anonymous Usage Statistics:
  • To understand how users interact with our service
  • To identify and fix technical issues
  • To improve features and user experience
  • To analyze performance and optimize our application

4. Data Storage and Security

Your email address is securely stored using Supabase, a secure and reliable database platform. Supabase implements industry-standard security measures including:

• Encryption of data in transit and at rest
• Regular security audits and updates
• Access controls and authentication mechanisms
• Compliance with data protection regulations

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Data Sharing and Third Parties

We do not sell, trade, or rent your personal information to third parties.

We share your data only with the following service providers necessary to operate our service:

• Supabase: For authentication and secure data storage
• Analytics Services: For collecting anonymous usage statistics (no personally identifiable information is shared)

These third parties are contractually obligated to protect your data and use it only for the purposes we specify.

6. Your Rights

You have the following rights regarding your personal data:

• Access: You can request a copy of the personal information we hold about you
• Correction: You can update or correct your email address at any time
• Deletion: You can request deletion of your account and associated data
• Data Portability: You can request your data in a portable format
• Opt-out: You can opt out of non-essential communications

To exercise any of these rights, please contact us using the information provided below.

7. Data Retention

We retain your email address for as long as your account is active or as needed to provide you with our services. If you delete your account, we will delete your personal information within 30 days, except where we are required to retain it for legal or regulatory purposes.

Anonymous usage statistics are retained indefinitely as they cannot be linked to individual users.

8. Cookies and Tracking Technologies

We use essential cookies to maintain your session and authenticate your access. We also use analytics cookies to collect anonymous usage statistics. You can control cookie preferences through your browser settings.

9. Children's Privacy

Our service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by posting the updated policy on this page and updating the "Last Updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. We ensure that appropriate safeguards are in place to protect your personal information in accordance with this Privacy Policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

13. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), our legal basis for collecting and using your personal information depends on the data concerned and the context in which we collect it:

• Performance of a contract: We need your email address to provide you with our services
• Legitimate interests: We collect anonymous usage statistics to improve our service
• Consent: In some cases, we may rely on your explicit consent